The Resource Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes
Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes
- Language
- eng
- Extent
- xiii, 165 p.
- Note
- Includes index
- Isbn
- 9780873891318
- Label
- Measuring customer satisfaction : development and use of questionnaires
- Title
- Measuring customer satisfaction
- Title remainder
- development and use of questionnaires
- Statement of responsibility
- Bob E. Hayes
- Language
- eng
- Cataloging source
- DLC
- Dewey number
- 658.8/12
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HF5415.5
- LC item number
- .H385 1991
- Literary form
- non fiction
- Nature of contents
- bibliography
- Label
- Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes
- Note
- Includes index
- Bibliography note
- Includes bibliographical references (p. 157-159)
- Control code
- 24246611
- Dimensions
- 23 cm.
- Extent
- xiii, 165 p.
- Isbn
- 9780873891318
- http://bibfra.me/vocab/marc/isbnType
- (recycled paper)
- Lccn
- 91028347
- Other physical details
- ill.
- System control number
- 303667
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