The Resource Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes

Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes

Label
Measuring customer satisfaction : development and use of questionnaires
Title
Measuring customer satisfaction
Title remainder
development and use of questionnaires
Statement of responsibility
Bob E. Hayes
Creator
Subject
Genre
Language
eng
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.H385 1991
Literary form
non fiction
Nature of contents
bibliography
Label
Measuring customer satisfaction : development and use of questionnaires, Bob E. Hayes
Publication
Note
Includes index
Bibliography note
Includes bibliographical references (p. 157-159)
Control code
24246611
Dimensions
23 cm.
Extent
xiii, 165 p.
Isbn
9780873891318
http://bibfra.me/vocab/marc/isbnType
(recycled paper)
Lccn
91028347
Other physical details
ill.
System control number
303667

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